Fernando Enterprises

skip torok wrote on September 19th, 2020

To Everyone At Fernando;
The box arrived today but, my daughter signed for it, brought it into the house and then neglected to tell me. It was due according to DHL in 3 more days. I just happened to check the DHL site and much to my surprise it said the package had already been delivered! I started my search. There it was on the sideboard at the entry door.

I was surprised how well each individual figure was wrapped and at the solid packaging brought them half way around the world undamaged. I am SO happy with the paint on these castings! The artist did an amazing job of capturing exactly what I wanted. They are beautiful. I tip my hat to everyone there and offer my deepest felt thanks for a job really well done.
Skip

Hermon Liebson wrote on July 27th, 2020

I had sent you an email a couple of days ago (July 23rd)when I picked up the packages at the UPS store that day, though they arrived there on Tuesday July 21st, but it didn't seem to get through. I hope that this makes it.
I want to thank you and the staff for everything you have done for me. The figures have arrived safe and sound and I appreciate the care and attention to the packaging that prevented any breakage. (thus far). I have yet to unpack everything and organize the figures into their appropiate units. I bleive all the figures are there.
This order as a long time dream of mine that I finally was able to realize after years or planning and saving. I apologize for being so finicky and picayine (especially to Chrysantha) but I wanted to get it done right.
I am grateful for care and attention that you put into the order and I lan on sending you several more in the near future.

James wrote on January 19th, 2020

Sanath,

Jim and I opened the box today and to say I am happy is an understatement. My worst fear was I could not build the units that I sent you.

The professionalism and detailed information on your packaging was perfect and fantastic. I am extremely happy and overjoyed!.. I did open the motorcycle rider as he is going into a curio but the rest for now will remain packaged until I am ready to base them as once out of your fantastically packed and marked packages, I might not know what they are as I am not an expert. I write it down on the bottom of the bases.....

Now I just need to confirm if you will be at the next Historicon.

If you ever need a testimonial to your level of packing.....I would be more than happy to give you one!

scott knox wrote on November 29th, 2019

Dear Fernando Enterprises Team:

The package of painted figures arrived on Monday afternoon, November 25. I am still in the process of unwrapping the figures. (What a fantastic job of packaging the figures for maximum safety!)

Everything that I've seen so far is wonderful, as I'm sure the remaining figures will be, too! I definitely consider myself a happy customer. I'll be sending you another order, via your ARAMEX courier service, likely in the next 5-6 weeks.

Please thank everyone on the team who helped with my order, especially the artists!!

All the best,

Scott knox

	Renaud wrote on November 16th, 2019
	Hello! Only 2 days to make it all the way from Sri Lanka. The first few large minis I unpacked are stunning. And everything is so well packaged! I canâ€™t wait to see the second order take form and then receive it and unpack it. And the third order should be shipped tomorrow! You guys are awesome. My congratulations and thanks to the team. Renaud

	Dave Turner wrote on October 15th, 2019
	Thanks for the delivery of figures a few months ago. Now the figures have been based and flocked they look very nice and I was more than pleased with the overall standard of painting on the figures and the level of detail you managed to get on 10mm figures.

	Mike wrote on October 14th, 2019
	Sanath, Order received and all figures are really nice. Thanks you very much!! Mike Pierce

	Arthur van Eerden wrote on October 6th, 2019
	Dear Pradeepa, Miniatures are received in good order. Thank you for the careful packaging. I am very happy with the result of the painting.

John Goodhand wrote on October 6th, 2019

I apologize for the delay in letting you know that the package did arrive. I have been very busy this week. It was on my doorstep last Saturday September 29th, but I couldn't even open it for several days. However after a quick inspection and careful inventory of the items, I discovered that they are all absolutely beautiful. Congratulations to you and your team for completing a wonderful job in a reasonable amount of time at a great price. Your work on the 'Collector's Level' surpassed my expectations. Thank you.

	Bob Ridenhour. wrote on August 28th, 2019
	Parcel arrived in good shape today. Everything was well packaged and figures look great. I will place another order in the near future. Thank you.

Stephen Clively wrote on August 22nd, 2019

The figures arrived today

I havenâ€™t had the chance to look at them in detail but looking at the top layer of the various boxes the figures look fantastic.

I am tied up with work for the next few days, so Iâ€™ll get back to you with any further feedback if necessary.

On the basis of what I have looked at today, I will definitely be sending you some more work soon.

As I will probably be traveling overseas in October/November I will aim to send you some more work in late September and hopefully I would get it back in December.

	Vivek chandra wrote on August 21st, 2019
	Our figures have just arrived and we are opening them up. They are very well packed and looking great! Thank you for the very fast turnaround, it is much appreciated! Hopefully next time things will not be so rushed and both have more time.

	Ru Lane wrote on July 4th, 2019
	Arrived today. Brilliantly packaged and excellent workmanship, thank you! Many more to follow! Ru

	Franz Decker wrote on March 22nd, 2019
	Dear Pradeepa, the miniatures have arrived today. Thank you very much for your professional work. I am collecting fort he next order. You may hear from us soon.

Harald Rieder wrote on January 9th, 2019

I have received the delivery and I am still unpacking.

I have to hand it you. You guys did an awesome job. The details on the figures, flags and horses are beautiful.
The work you have put into packing them up safely for transport is also very impressive.

I am super happy and want to thank you for this job well done. Truly professional work.

Please let the people involved in this production know how satisfied I am.

I will soon put the next project together for you.

Best wishes

Harald

	Henry wrote on January 8th, 2019
	Hallo Sarath Danke von meiner Seite - die Figuren sind sehr schÃ¶n geworden Ich wÃ¼rde dir gern weitere Figuren schicken !!! Bitte teile mir auf diesem Wege noch einmal die Lieferadresse mit

	Allan Brown wrote on January 7th, 2019
	The figures arrived yesterday, January 4th. They were in good condition with only a few minor repairs needed. The quality of the painting was excellent. As always you and your staff, as in the past, have provided excellent quality service.

	Robert weebe wrote on December 14th, 2018
	I received the figures for my Pantheon commission (ON 01). I think they look very, very nice, and they were meticulously packed so there was no damage :-)

	Phil wrote on November 21st, 2018
	Order number 34 came back today. Fantastic job. Really impressive. I will be sending more in the near future to add to this army. I hope you will be able to give that work to the same painter. Phil

simon Breen wrote on October 23rd, 2018

I can confirm that I have received my figures. the few samples I have opened have been very good.

Once again I would like to thank everyone at Fernando Enterprises for all their hard work and great customer service. Please thank your painters for doing a great job.

I have sent order 13 but have not yet received the questionnaire about what to paint and if to attached spears etc.

I look forward to hearing back from you.

Kind regards

Simon Breen

sean Pratt wrote on October 22nd, 2018

Dear Chrysantha, Pradeepa, I received the parcel yesterday and really pleased with the work that has been done on the figures in particular the way in which your artists have been able to blend their style into my style especially on the airborne figures. I am particularly please with my Swiss figures and French Hussars. Well done and pass on my gratitude to all involved, including the packers who did a wonderful job protecting the hard work of others.
Kind regards,

	David Hunter wrote on March 3rd, 2018
	Hi, Ã‚ I received these today. I'm extremely happy with the painting, all the figures look really splendid. Thank you.

Paul Graham wrote on October 25th, 2017

Dear Kavindra,
Firstly, many thanks for your work on my first order GRAHAM #1. I am delighted with the quality of the painting, and I can repprt the the figures arrived in New Zealand safely and in good condition.

Thank you too for responding with your quote for my painting order GRAHAM #2.
I have now organised and packaged these figures, and sent the parcel containing the figures for this order, complete with packing details and pictures according to your instructions.

The parcel has been sent from New Zealand by airmail, and should arrive late this week or next week.
Please let me know as soon as the parcel arrives and I will pay the US$231.75 into your account immediately.
Many thanks again as before for your patience,

Yours sincerely,
Paul Graham

Bob Jones wrote on October 11th, 2017

I am very pleased with the latest samurai figures. They are simply superb. My every expectation has been exceeded.

The mounted Samurai are beautifully done I especially like the three with a retinue. They are of prizewinning quality.

The Asigaru foot figures fine detail and use of color is very impressive.

Your painters never fail to produce top quality work. I have been a regular customer for several years, and you can be sure the work such as this will keep me committed to your company.

More samurai will be ready for painting soon.

Thanks again for your fine work, and how easily done, complete, and business-like my dealings with Fernando have always been.

Sincerely,

Bob Jones
Denver, Colorado
USA

	Phillip wrote on October 3rd, 2017
	I have received the figurins in good shape. I am very satisfied. I will send you other ones for painting soon.

Joseph Kapustanczek wrote on September 26th, 2017

To the owners and employees of Fernando Enterprises, I received my order today and I was very pleased with the packing and the condition of the figures. I know that this was a large and somewhat complicated order due to the number of different units involved. There were a couple of minor errors but I can correct them easily enough. I want to thank you all again for the fantastic job you all did and for the efforts made to get the items as good as possible. I learned how to better set up an order so the next time it will go much smoother.

	johnny wrote on August 16th, 2017
	I'm a very rush person, & short temper. I'm willing to take back my words for insulting Fernando Enterprise. They always give Excellence Work. Nice Job Fernando Enterprise. =)..

Johnny wrote on July 12th, 2017

You people told me the assemble & painting charge for tank is $29 USD showcase rate. Later $30 USD, Send in 2 tank for painting service, End up must pay $110 USD. Telling me that 1 tank cost $55 USD each. Keep asking more & more money.
Not only that, Soldier send to you people, You people BROKE so MANY soldier rifle. Message you people about the unsatisfactory of the painting of my soldier. You people refuse to take action & mail it back to me.
The delivery charge was SO much expensive to me. Previous sending 3 orders, its was disappointed. Now its getting more & more disappointed. I was wonder, is this type or kind of work Professional enough? Can i still trust you people?

PHILIP AYERST wrote on March 3rd, 2017

I have received my latest order from Fernando and am now slowly unpacking the models.
The standard of painting is as high as ever, so can you pass my thanks onto your painting team. Many thanks also to the painter who carefully painted patterns onto the shields of Lot 14. Overall, thank you all for collecting the different packages, finding the painting instructions and getting them all correct.
Your packing team are excellent too and they have arrived here all without damage in transit. Finally your delivery through Aramex is first class as the package arrived at my door in the UK within 48 hours of leaving your studios and I could track it as travelled.
Best wishes to you all at Fernando.
Philip

	James Fields wrote on February 14th, 2017
	My 15mm dungeon models arrived. Fantastic paint job, well packed and no damage. Will use you again ;)

John Sharples wrote on October 14th, 2016

I wanted to say, thank you. The figures arrived with only minimal damge in transit despite your excellent packing. I am very pleased with the models particularly the 28mm showcase models.

I am putting together a further order and have already shown your work to friends along with my strong recommendation.

I wanted to say, thank you. The figures arrived with only minimal damge in transit despite your excellent packing. I am very pleased with the models particularly the 28mm showcase models.

I am putting together a further order and have already shown your work to friends along with my strong recommendation.

John

	Geoffrey Stewart wrote on October 11th, 2016
	Hello Fernando EnterprisesI have received the figures. I am very happy with the job you have done,please pass my thanks on to the painters.With Kind RegardsGeoffrey Stewart

	Keith Grainger wrote on October 11th, 2016
	My order has arrived and I am very pleased. I shall be in touch again soon with more custom. Thank you so much again

	Bob wrote on September 19th, 2016
	Package and contents arrived in good order. Thank you.